What Information Do We Collect?

Technical Information: When you visit our website, we automatically collect certain technical information from your device, including your browser type, operating system, IP address, and the webpage you visited before coming to our site. We use common internet technologies, such as cookies, to collect this information. Cookies are small pieces of data stored on your device.

Information You Provide: We collect any information you provide to us directly. For example, we collect the name, email, and phone number you provide when filling out a contact form. We also keep a record of any correspondence you initiate with us.

We do not collect any health or medical information. As a hormone clinic, we take medical privacy very seriously. No medical details will be gathered through our website.

How Do We Use Your Information?

We use the technical information we collect to monitor, analyze trends, and administer our website. We do not use this technical information to identify you personally. The main ways we use personally identifying information are:

• To provide our services to you


• To respond to your inquiries


• To send marketing and promotional materials if you opt-in


• To optimize our website and improve our services


• To prevent fraudulent activity and enhance cybersecurity

Who Do We Share Your Information With?

We do not share your personal information with any third parties except as outlined in this policy. The main parties we may share limited information with include:

• Our payment processor to complete purchases and refunds


• Our website analytics partners like Google Analytics, but data is anonymized first


• Service providers under contract who help operate our site

These parties are prohibited from using your data for any purpose beyond providing services to us. We never sell or rent your personal information to third parties.

Your Rights Over Your Information

You have the following rights related to your personal data:

• Access: You can request access to the personal data we hold about you.


• Correction: You can ask us to update or fix any inaccurate personal data.


• Deletion: You can request that we delete your personal data from our systems.


• Restriction: You can ask us to restrict how we process your data.


• Portability: You can ask for a copy of your data in machine-readable format.


• Objection: You can object to how we process your data.

To make a request related to your personal data, please contact us using the information in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as needed to provide our services, comply with regulations, resolve disputes, analyze trends, and support our business operations.

Security of Your Information

We take all appropriate physical, technical, and organizational measures to protect the confidentiality and security of your personal information. We use industry-standard encryption when transmitting your data between your system and ours. We also authorize access to personal data only for those employees or contractors who need it to fulfill their job duties.

Despite our precautions, no data transmission over the internet can be guaranteed 100% secure. We cannot guarantee the absolute security of your information.

Changes to this Policy

We may occasionally make changes to this privacy policy to reflect updates in our services, evolving technologies and laws. We will notify you of any major changes by prominently posting notice on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our privacy practices or this policy, please contact us:

• By email: